FAQs frequently asked questions...

We provide blankets and toys for the dogs during their stay. This allows us to maintain a flea-free environment. We sanitize all bedding and chew toys daily, so this policy cuts down on lost or altered items (for example, your favorite dog blanket may come out of the washer looking very different than when it went in). Also, certain toys can be dangerous for some dogs and safety and comfort is our utmost priority. If you wish, we will accept an old T-shirt that has familiar scents of home. Please don’t bring anything you wouldn’t mind not getting back. Taurus is not responsible for lost items. You also have the option of purchasing new items from our boutique and leaving those with your dog during their stay.

We provide Nature’s Variety Prairie Kibble Diet for Dogs and Chicken Meal & Brown Rice for our adult dogs. However, if your dog has skin or food allergies, we recommend you bring your own food. There is no extra charge for feeding your pup their regular food. Also, if your dog is a puppy, do bring their puppy food.

You may arrange pick up or drop off times outside of our public hours by appointment only. There is an additional fee of $30 for arranging a time outside of our public hours. Please note that if a client arrives without prior approval, and authorized personnel are not present, for safety reasons, we cannot release your pet.

Absolutely. The price of the bath depends on the size and coat length of the dog but most baths cost $30 and include ear cleaning. We also offer nail trim and anal gland expression for an additional $30. If we are unable to groom your dog, we can arrange for grooming at a separate facility.

Yes! For an extra charge, we can take your pooch to the local dog park, the hike and bike trail, or various fun places around Austin. All you have to do is ask. We also have onsite pools, both indoor and out. If your pooch is a good swimmer and enjoys the water, please let us know and we'll be happy to include some swim time, free of charge! We always have 2 lifeguards on duty, both certified in canine CPR.